A J.C. Hart Apartment Community in Greenwood, IN

Five Questions To Ask On An Apartment Tour In Greenwood

May 28, 2020

Swimming pool at Greenwood apartment.
Going on an apartment tour is an important step in knowing if that a particular community is where you want to live. But while you’re inspecting the apartment floor plan and storage space on your Greenwood apartment tour, try to also use the time to ask your tour guide some in-depth questions. These questions can help you get a glimpse of the feel and personal attention the complex can give. Remember that your apartment will be where you call home for some time, and it’s nice to understand just what you’re getting into. To get you started, these are the 5 questions to ask on an apartment tour in Greenwood.

What Is The Community’s Pet Policy? 

Pets in a pet friendly apartment 

Many complexes advertise themselves as pet-friendly apartments in Greenwood, but that can be a fairly vague term. Some units have dog breed restrictions or limit how many pets can be in the apartment. Some pet policies prohibit small animals, such as rats, guinea pigs, birds, or reptiles. And all pet policies usually have a pet fee for your animals -- and many may even charge a cleaning fee when you leave.

Asking about the pet policy is a no-brainer if you live with a cat or dog, or you’re considering adopting one very soon. After all, you’d like your pet to be just as comfortable in the apartment as you are. But it's also a handy question to ask on an apartment tour if you don’t own a pet. That way, you know what types of pets you might cross paths with on an everyday basis. You may also want to ask what amenities the apartment community has for pets -- like dog parks or provided waste disposal bags.

How Will I Pay Rent And Utilities?

In the old days, rent was always paid by leaving payment at the main office. These days, there might be different ways to make a rent payment. Does the company have a mobile app or can pay by direct deposit? Can I pay by credit card and acquire reward points for my rent? Some places may even let you pay through trusted payment companies like Venmo or PayPal. Asking this question during an apartment tour can be critical for residents who are traveling a lot or require a cashless option for paying rent.

Learning the details about utilities can also save you headaches in the future. What utilities are included? Can you incorporate utilities in my rent check? Are utilities, like water, electric, and gas, determined by communal use or are they determined by each individual apartment? Can I choose the internet, phone, or cable providers, or do I have to go with the apartment contractor? These questions may feel basic, but sometimes the answers can surprise you.

What Amenities Can I Use?

Swimming pool in a JC Hart community

Your Greenwood apartment tour should also include a quick peek. During your Greenwood apartment tour you should also look at the amenities and grounds. Although an overview of what’s available is good, you may like to ask more about residents' day-to-day usage of the apartment community’s amenities.

If you’d like to work out in the early morning or at night to accommodate your work schedule, go ahead and ask about the fitness center’s hours -- and when it’s usually busy. Moms and Dads may want to understand what the policy is for kids to use the fitness center or pool. If you want an apartment that’s not only a space to lay your head down at night, but a community you can truly enjoy, it’s crucial to ask about amenities while on your apartment tour. The answers may be the deciding factor between two apartment complexes in Greenwood.

How Do You Handle Maintenance Requests?

Bedroom door of an apartment

Before you finish your apartment tour, make sure that you ask about how maintenance is handled. Maintenance practices can vary wildly, from on-site maintenance to outside repair that has to be reserved within regular business hours. Unforeseen problems do occur sometimes, but it’s how your maintenance requests are handled that can make or break your apartment experience.

When you ask about maintenance, it’s good to be thorough. Does the community have 24-hour on-site maintenance, or can personnel only work on repairs during regular business hours? Who do I talk to when I have an urgent repair need? Do they have an online form to complete request maintenance? And how will I be contacted when they’re done? It’s also a good idea to ask what services wouldn’t be performed by maintenance staff, such as washer/dryer installation or new paint.

Where Do I Park?

Parking lot at a JC Hart community

When you’re on your apartment tour in Greenwood, it’s good to ask what where you park your car. Do I need an assigned place to park, or is parking by my building open to all residents? Am I given a parking sticker or hang-tag for my vehicle, and what if my family has two or more cars? Does my lease include an individual garage or carport? And remember to inquire about the towing procedure. You’d hate to find your dream apartment, but realize that you need to circle the block for an hour to find a curbside space.

Verge  Will Answer All Your Questions During Your Apartment Tour In Greenwood

Schedule your community tour with Verge today, and we’ll answer all your questions while taking you through one of our units. Simply call 317-751-1744 or hit the “schedule a tour” button. And remember to ask your partner or roommates to come, too, as they could have questions, too! Can’t make it to the property? Virtual tours are available!