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A J.C. Hart Apartment Community in Greenwood, IN

Why You Should Want 24/7 On-site Apartment Maintenance in Greenwood

August 07, 2020
Patio at North Haven

It just hit midnight, and while you’re going to sleep, you begin to feel a drip-drip-drip. Glancing up, you notice a water spot on the ceiling that’s starting to grow . Anxiety falls upon you as you run for a pot or bowl to catch the dripping water.

So, what happens next? Do you have an emergency phone number for apartment maintenance? How much time will it take for them to arrive? Is this something that will have to wait until normal business hours? Or were you savvy enough to rent a complex with 24/7 on-site emergency apartment maintenance in Greenwood?

What Specifically Dictates An Emergency Maintenance Request?

Master bedroom in Greenwood apartments.

Luckily, many of your apartment maintenance calls will be minor. You might find that your blocked sink drain demands a little more finesse than a bottle of Drano. Or perhaps you accidentally put a dent in the drywall when you went to put up some curtains. These can be irritating inconveniences that can be fixed the next day instead of needing an emergency repair during the middle of the night.

Then there are those repairs that need urgent attention. Wait on a water leak and all your furniture in your 1-bedroom apartment could have significant damage. A broken fire detector can keep you -- and your next door neighbors -- restless all night. Emergency maintenance might also be called for if your if they are on a separate emergency repair]153]. Other times the emergency call is sent to a voicemail box, which then forwards to the on-call front-office worker, who then contacts a contractor,who then drives over to your place to see what’s going on.

The response time between the differing methods can seem staggering, especially when you’re more preoccupied about your safety . If your apartment building has round the clock emergency repair, then someone who can help should arrive there within the hour or at least give you a reasonable idea when they’ll be there. That’s much more amiable than sitting around for hours wondering if an outside repairman will show up.

3 Maintenance Questions To Ask On An Apartment Tour

Exterior view of a Greenwood apartment building.

While you tour apartments and see the list of apartment amenities in Greenwood, you should also ask about the emergency maintenance procedures. Specifically, ask these questions:
  • Does your apartment complex employ on-site technicians or do they contract out?

  • Do you request maintenance by phone or online?

  • What is the off-hours maintenance plan of action ? Approximately, how many minutes will it take for a real person to show up?

These are responses that you should be aware of before it’s 3:00 AM and you’re watching the rising waters coming from your leaking bathtub.

Verge Is Proud to Use 24/7 On-Site Apartment Maintenance

With Verge, we want you to always enjoy your new apartment home. We staff on-site maintenance technicians that can complete most emergency maintenance request anytime. Just call us at 317-751-1744 or click the “book a tour” button today!